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FAQ

Frequently Asked Questions

This is where you will find most answers. If there should still be any questions left, don't hesitate to contact us.

Wedding planner

  • Why do I need a wedding planner?

    A wedding planner is a great idea to help you especially when planning a wedding from abroad, Your wedding planner will have all the knowledge of the local area and the best suppliers and will help you to find the best locations.

    They will also take away the stress on your wedding day as they will take care of all the organisation, leaving you to relax and enjoy your special day.

  • How far in advance do I need to book my wedding planner?

    Its recommended to book your wedding planner a year in advance if possible to guarantee that they will be available on your date.

  • How many people will be in the team on my wedding day?

    This will depend on the size of your wedding, usually for weddings over 50 guests we will have a minimum of 2 planners

  • What hours will my wedding planner be available on my wedding day?

    Its best to discuss this with your wedding planner when you book them , but usually it wil be for a minimum of 8 hours

  • How is best to communicate with my planner in the run up to the wedding?

    Communication is key! For us we are happy to communicate by email and whatsapp

  • Will we have a rehearsal?

    Yes! We always like to have a rehearsal one or two days before the wedding.

  • What happens if you are sick on our wedding day?

    Your wedding will already be completely organised and we are part of a team so there will always be someone who can step in and coordinate your day if necessary

  • Do you plan more than one wedding on the same day?

    We never have more than one wedding a day assigned to the same planner

Venue and suppliers

  • What kind of budget do I need for a wedding in Ibiza?

    The wedding budget you need will depend greatly on the time of year , style of venue and the number of guests but an average cost for a wedding in Ibiza will start from 20,000€

  • How far in advance should I think about booking my venue?

    As Ibiza works on a 6 month only basis (summer months only) its advisable to book your wedding venue 12-18 months in advance.

  • Am I allowed a ceremony on a beach?

    Beaches are considered public spaces in Spain and so a ceremony directly on the beach is not permitted if it will be a nuisance to the general public.

  • What are the sound regulations in Ibiza?

    Outdoor sound can only be allowed until 00.00h after which it must be moved indoors.

  • Can i have a wedding in a private villa?

    Yes! If the villa owners are in agreement and have the correct licences, we can recommend suitable villas for weddings

  • Can you recommend vendors and suppliers?

    Yes! We have a large list of tried and tested suppliers for just about anything you can imagine.

  • Can we bring our own vendors and suppliers?

    Yes ! you can bring your own suppliers as long as we are informed well in advance so we can communicate with them before your wedding.

  • Are we allowed to have fireworks for our wedding?

    The use of fireworks or anything with a naked flame is forbidden in Ibiza unless a licence is applied for due to the high risk of forest fires.

Legals

  • Can we get legally married in Ibiza?

    To be married officially in Spain there are 2 ways:

    1. You must both be Catholic and this must be organised between your Catholic priest and the Catholic priest here
    2. You are a Spanish resident for at least 3 months in the vicinity in which you would like to be married
  • For a non legal ceremony, what paperwork do we need?

    For a church “ Blessing” you must be already married in your home country and you must bring all that paperwork with you.

    For a non legal blessing you do not need any paperwork at all and can choose to have the official ceremony in your home country before or after the wedding here.

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Cookies policy

1.APPLICABLE LEGISLATION

Article 22.2 of Act 34/2002 of 11 July on Information Society Services and Electronic Commerce[Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico, LSSI-CE](hereinafter referred to as the LSSI-CE) stipulates that:

In circumstances where it is technically possible and effective to do so, users shall be able to provide their consent to data processing by means of the correct browser parameters or applications, provided that users are able to configure the settings upon installation or update with a specific action to that effect.

The foregoing shall not prevent potential technical storage or access for the sole purpose of transmitting communication via an electronic communications network or where such storage or access is strictly necessary for the provision of an information society service that has been expressly requested by the user.

According to the "Guide on the use of cookies" published by the Spanish Data Protection Authority (hereinafter referred to as the AEPD) in 2013, the LSSI-CE applies to any file or device that is downloaded on to the user's terminal equipment with the purpose of storing information that can be updated and recovered by the organisation responsible for its installation. A cookie is an example of these commonly used files and, as such, we will refer to these files as cookies hereinafter.

Cookies used for any of the following purposes are exempt from the provisions laid down in Article 22.2 of the LSSI-CE:

-          Only to allow communication between the user's equipment and the network.

-          Strictly to provide a service expressly requested by the user.

2. TYPES AND PURPOSES OF COOKIES

A cookie is a file that is downloaded on to your computer when accessing certain websites. Cookies enable the website to, among other things, store and recover information about a user's browsing habits or equipment, and can be used to recognise the user, depending on the information contained and how these cookies use your computer.

According to the "Guide on the use of cookies" published by the AEPD, depending on the purposes for which the information is obtained using cookies, we can classify the different types of cookies as follows:

-          Technical cookies: These allow the user to browse through a website, platform or application, and benefit from different options or services resulting from these, such as controlling the traffic and communication of information, identifying the session, accessing restricted areas, remembering all items in a request, carrying out a purchasing process request, carrying out an event registration or participation request, enabling security features when browsing, storing content for video or audio distribution or sharing content on social networks.

-          Customisation cookies: These allow the user to access the service with some general pre-defined features in accordance with some terminal criteria such as language, type of browser used to access the service, regional configuration with information about where the service is accessed from, etc.

-          Analytical cookies: These allow the party responsible to track and analyse the user's behaviour on the websites linked to them. The information gathered by these cookies is used to measure activity on websites, applications or platforms and to create user browsing profiles on those websites, applications and platforms, with the aim of improving the analysis of data used by users.

-          Advertising cookies: These allow, in the most effective way possible, the management of all advertising sections that the editor may have included on a website, application or platform used to provide the requested service in accordance with criteria such as edited content or frequency of the adverts displayed.

-          Behavioural advertising cookies: These allow, in the most effective way possible, the management of all advertising sections that the editor may have included on a website, application or platform used to provide the requested service. These cookies store information about the user's behaviour obtained by analysing browsing habits in order to tailor a specific profile to show relevant adverts.

3. INFORMATION PRINCIPLE:

Pursuant to the provisions laid down in Article 5 of Spanish Organic Law 15/1999 of 13 December on Personal Data Protection (hereinafter referred to as the LOPD), we hereby inform you expressly, accurately and unequivocally that all data obtained by any cookies installed on your computer will be used for the following purposes:………………………………………………………………………………….....……………. ……………………………………………………………………………………………………………….……………………………………………………………………………………………………………….

The recipients of any information obtained by cookies installed on your computer are:

-          The editor responsible for the website and data processing: «Company»

- If relevant, organisations directly related to the editor responsible for the website, which are expressly listed below:.………………………………... ……………………………………………………………………………………………………………..…………………………………………………………………………………………………

4. CONSENT

Consent for installation of cookies is given by ticking the corresponding box in order to accept the "Cookie Policy" as shown on our website.

If users do not explicitly confirm that they consent to the installation of cookies but continue to browse our website, we will assume that they have agreed and we will accordingly inform them about the possibility of blocking or deleting any previously installed cookies by adjusting their browser settings. 

5. OPTIONAL NATURE OF COOKIE INSTALLATION

Whilst the installation of cookies on your computer is optional, not enabling them could considerably limit or prevent the functionality of the website, which would make it impossible to receive any services from our organisation through the website.

6. DISABLING COOKIES

User can modify, block or disable the cookie settings at any time. For further information, please check the settings for the relevant browser:

CHROME https://support.google.com/chrome/answer/95647?hl=en

EXPLORER http://windows.microsoft.com/en-gb/windows-vista/Block-or-allow-cookies

FIREFOX    http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

SAFARI:    http://www.apple.com/uk/privacy/use-of-cookies/

See also the Google AdWords third party cookies policy:

http://www.google.es/intl/en/policies/technologies/cookies/

«Company»will not be held liable for the content and authenticity of cookies policies from third parties.

7. DATA SECURITY

«Company» is committed to complying with its obligation of confidentiality regarding personal data and its duty to protect such information, and will therefore put any necessary technical and organisational measures in place in order to guarantee the protection of any personal data and prevent any modification, loss, handling or unauthorised access, in view of the state of technology, the nature of the data stored and the risks that the data might be exposed to, whether this is caused by human action or natural or physical influences, as detailed in the Title VIII of Royal Decree 1720/2007 of 21 December, which approves the Regulation implementing Organic Law 15/1999 of 13 December on Personal Data Protection.

8. EXERCISE OF RIGHTS

Pursuant to the provisions laid down in the LOPD and Royal Decree 1720/2007 of 21 December, which approves the Regulation implementing the aforementioned Organic Law, users may exercise their rights of access, correction, cancellation and objection, at any time by notifying the company responsible for the file or for processing the data, enclosing a photocopy of their ID.

9. COMPANY RESPONSIBLE FOR THE FILE OR DATA PROCESSING

The company responsible for the file is «Company», at «Address»,«Town»,«Postcode»,«Region».

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Privacy policy

I. INFORMATION PURSUANT TO THE PROVISIONS of Spanish Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce

In compliance with the provisions of Article 10 of Spanish Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (hereinafter LSSI-CE), we inform explicitly, precisely and unequivocally, both service recipients as the competent bodies, of the following aspects of the Information Society Services provider:

NAME / CORPORATE NAME

 Producciones Mambo, s.l. (Mambo)

CIF / NIF

 B07776172

ACTIVITY / SOCIAL OBJECT

 HOSTELERIA/COMERCIO

REGISTERED OFFICE

 C/ General de Balanzat, 12, 07820 - San Antonio (Balears (Illes))

PHONE

 971803383

FAX

 

EMAIL ADDRESS

 This email address is being protected from spambots. You need JavaScript enabled to view it.

WEB ADDRESS

 

INSCRIPTION DATA IN THE PUBLIC REGISTER

 

I.I INFORMATION PURSUANT TO THE PROVISIONS OF THE ORGANIC LAW ON The PROTECTION OF PERSONAL DATA

1.PRINCIPLE OF INFORMATION

In compliance with the provisions of Article 5 of Spanish ORGANIC LAW 15/1999, of 13 December, on the Protection of Personal Data(hereinafter LOPD), we inform you explicitly, precisely and unequivocally that the data provided by you through the contact form established on our website or any other channel for collecting data, as well as those data generated during your relationship with our organization, will be processed on files Producciones Mambo, s.l. (Mambo) responsibility , duly notified to the General Data Protection Register of the Spanish Data Protection Agency , for the purpose of the compliance and maintenance of the relationship of the recipient of service with our organization and services derivative thereof.

Also, In compliance with the provisions of the LOPD and Spanish Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (hereinafter LSSI -CE), we inform that your data may be used for the purpose of sending commercial communications and complimentary regarding our company via telephone , regular mail , fax, e-mail or equivalent electronic medias.


Likewise, we inform you that your data will be communicated in all those cases where it is necessary for the development , implementation and control of the relationship of the recipient of service with our organization, or in cases where authorized by a rule having the force of law and in particular, under the concurrence of the following assumptions: a) Treatment or communication of the data is aimed at satisfying a legitimate interest of the controller or the transferee covered by this legal rule; b) Treatment or communication of the data is necessary for the controller in order to comply with a duty imposed by that legal rule.

2. PRINCIPLE OF CONSENT

The consent to the processing of your data for the purposes described in the previous paragraph is provided through marking the appropriate box provided for this purpose on our website.

3. OBLIGATORY OR VOLUNTARY NATURE OF THE REQUESTED DATA


The completion of all and each of the fields provided for that purpose on our website forms is obligatory (otherwise, fields that are obligatory will be marked with an asterisk). The refusal to provide data would imply the impossibility of the compliance and maintenance of the relationship of the recipient of service with our organization, since they are necessary for the provision of services derived thereof.

4. PRINCIPLE OF DATA QUALITY

The recipient of service is solely responsible for the accuracy of the data provided, acting Producciones Mambo, s.l. (Mambo) in good faith, only as service provider.

In the event that the recipient of service provides false information or data third parties without their consent, he will be personally liable to personally front Producciones Mambo, s.l. (Mambo), data subjects, Spanish Data Protection Agency and, where appropriate, regional  data protection authorities, from responsibilities arising from that fact.

Producciones Mambo, s.l. (Mambo) does not collect data on persons under fourteen years through its website. In the event that a person under fourteen years provides his data through the form provided for that purpose on our website or any other channel for collecting data, it will proceed to immediate destruction of the data at the same time that the company is aware of such circumstances.

In order to comply with the provisions of Article 4.3 of the LOPD, the recipient of service agrees to notify Producciones Mambo, s.l. (Mambo) the changes that occur in your data, so that they respond truthfully to his current situation throughout times.

5. PRINCIPLE OF DATA SECURITY

Producciones Mambo, s.l. (Mambo) is committed to fulfilling its obligation of secrecy as regards the personal data and its duty to protect them and adopt the technical and organizational measures necessary to ensure the security of the personal data and prevent their alteration, loss, unauthorized processing or access, having regard to the state of the art, the nature of the data stored and the risks to which they are exposed by virtue of human action or the physical or natural environment, developed in Title VIII of the Royal Decree 1720/2007, of 21 December, which approves the Regulation implementing Organic Law 15/1999, of 13 December, on the Protection of Personal Data.

6. EXERCISE OF RIGHTS

In compliance with the LOPD, and Royal Decree 1720/2007, of 21 December, approving the Regulations implementing the same, the recipient of service may exercise, at any time, access rights, rectification, cancellation and opposition with regards to the data controller, enclosing a photocopy of his ID.

7. IDENTITY OF THE CONTROLLER

The identity of the controller is Producciones Mambo, s.l. (Mambo), with address for notifications purposes at C/ General de Balanzat, 12, 07820 - San Antonio (Balears (Illes)).

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