FAQ ES

Frequently Asked Questions

This is where you will find most answers. If there should still be any questions left, don't hesitate to contact us.

Wedding planner

  • ¿Por qué necesito una wedding planner?

    Tener una wedding planner es una muy buena herramienta y una gran idea, especialmente cuando quieres planificar una boda desde el extranjero. Una wedding planner tiene todos los conocimientos necesarios en el área local y los mejores proveedores que pueden ayudarte a encontrar las mejores localizaciones para el día de tu boda.

  • ¿Con cuánto tiempo de antelación tengo que reservar los servicios de una wedding planner?

    Es recomendable reservar los servicios de una wedding planner con un año de antelación (siempre que sea posible) para así, garantizar la disponibilidad para la fecha elegida para el día de la boda.

  • ¿Cuánta gente habrá en el equipo el día de la boda?

    Esto dependerá del tamaño de la boda. Por ejemplo, normalmente para bodas con más de 50 personas, habrá un mínimo de 2 wedding planners.

  • ¿Qué disponibilidad tiene mi wedding planner el día de mi boda?

    Es mejor organizarlo con tu wedding planner a la hora de reservar. Sin embargo, normalmente te acompañan durante al menos 8 horas.

  • ¿Cuál es la mejor manera para comunicarme con my planner en el periodo previo a la boda?

    ¡La comunicación es clave! Para nosotras, estaremos más que encantadas de comunicarnos contigo a través de e-mail y/o WhatsApp.

  • ¿Tendremos la posibilidad de hacer un ensayo?

    ¡Sí! Nos gusta siempre hacer un ensayo general uno o dos días antes de la boda.

  • ¿Qué pasaría si nos pusiéramos enfermos el día de la boda?

    El día de tu boda estará completamente organizado y nosotras formamos parte del equipo. Así que siempre habrá alguien que pueda intervenir y coordinar el día si fuera necesario.

  • ¿Organizas más de una boda en el mismo día?

    Nunca asignamos más de una boda en el mismo día a la misma planner.

Localización, servicios y proveedores

  • ¿Qué tipo de presupuesto necesito para celebrar una boda en Ibiza?

    El presupuesto de una boda dependerá siempre de la época del año, del estilo de la localización y del número de invitados. Un presupuesto normal para una boda en Ibiza empieza con unos 20.000€ aproximadamente.

  • ¿Con cuánta antelación debería reservar el lugar?

    Partiendo de la base de que Ibiza trabaja mucho más en un periodo de 6 meses (meses de verano) es recomendable reservar el lugar de la celebración con una antelación de 12-18 meses.

  • ¿Está permitido celebrar una boda en la playa?

    Las playas están consideradas espacios públicos en España y, por lo tanto, las ceremonias también. No está permitido celebrar bodas en la playa si es una molestia para los espacios públicos.

  • ¿Qué regulaciones hay en Ibiza?

    El sonido en exteriores está permitido únicamente hasta las 0:00h. Después de medianoche hay que mover la ceremonia a un lugar interior.

  • ¿Puedo celebrar mi boda en una villa privada?

    ¡Sí! Si los propietarios de la villa están de acuerdo y las licencias están en orden, te proporcionaremos un listado de villas de nuestra base de datos idílicos para el día de tu boda.

  • ¿Nos puedes recomendar proveedores y servicios?

    Claro que sí. Tenemos una gran lista de proveedores de confianza de casi todo lo que puedas imaginar…

  • ¿Podemos traer nuestros propios servicios y proveedores?

    Claro que sí. Puedes traer tus propios servicios y proveedores siempre y cuando estemos completamente informados con antelación, así podremos comunicarnos con ellos antes del día de la boda.

  • ¿Está permitido utilizar fuegos artificiales para el día de nuestra boda?

    El uso de fuegos artificiales o cualquier otro objeto con llamas está estrictamente prohibido en Ibiza, a no ser que haya una licencia solicitada y aplicada, debido al alto riesgo de incendios forestales.

Algunas condiciones legales

  • ¿Podemos casarnos legalmente en Ibiza?

    Para estar casados oficialmente en Ibiza existen dos maneras:

    1 - Ambas partes son católicas y deben estar coordinados y organizados con el cura y el cura de la isla de Ibiza.

    2 - Existe una nacionalidad española residente desde hace al menos 3 años en el lugar en el que te gustaría contraer matrimonio.

  • Para una ceremonia no legal, ¿qué documentación necesitamos?

    Para que una iglesia autorice de manera oficial la ceremonia, ya debe estar casado en su país de origen y debe traer toda la documentación necesaria.

    Para una autorización no válida por parte de la iglesia, no necesita ninguna documentación y puede elegir celebrar la ceremonia oficial en su país de origen antes o después de la boda aquí.

Leer más...FAQ ES

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Cookies policy ES

1.APPLICABLE LEGISLATION

Article 22.2 of Act 34/2002 of 11 July on Information Society Services and Electronic Commerce[Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico, LSSI-CE](hereinafter referred to as the LSSI-CE) stipulates that:

In circumstances where it is technically possible and effective to do so, users shall be able to provide their consent to data processing by means of the correct browser parameters or applications, provided that users are able to configure the settings upon installation or update with a specific action to that effect.

The foregoing shall not prevent potential technical storage or access for the sole purpose of transmitting communication via an electronic communications network or where such storage or access is strictly necessary for the provision of an information society service that has been expressly requested by the user.

According to the "Guide on the use of cookies" published by the Spanish Data Protection Authority (hereinafter referred to as the AEPD) in 2013, the LSSI-CE applies to any file or device that is downloaded on to the user's terminal equipment with the purpose of storing information that can be updated and recovered by the organisation responsible for its installation. A cookie is an example of these commonly used files and, as such, we will refer to these files as cookies hereinafter.

Cookies used for any of the following purposes are exempt from the provisions laid down in Article 22.2 of the LSSI-CE:

-          Only to allow communication between the user's equipment and the network.

-          Strictly to provide a service expressly requested by the user.

2. TYPES AND PURPOSES OF COOKIES

A cookie is a file that is downloaded on to your computer when accessing certain websites. Cookies enable the website to, among other things, store and recover information about a user's browsing habits or equipment, and can be used to recognise the user, depending on the information contained and how these cookies use your computer.

According to the "Guide on the use of cookies" published by the AEPD, depending on the purposes for which the information is obtained using cookies, we can classify the different types of cookies as follows:

-          Technical cookies: These allow the user to browse through a website, platform or application, and benefit from different options or services resulting from these, such as controlling the traffic and communication of information, identifying the session, accessing restricted areas, remembering all items in a request, carrying out a purchasing process request, carrying out an event registration or participation request, enabling security features when browsing, storing content for video or audio distribution or sharing content on social networks.

-          Customisation cookies: These allow the user to access the service with some general pre-defined features in accordance with some terminal criteria such as language, type of browser used to access the service, regional configuration with information about where the service is accessed from, etc.

-          Analytical cookies: These allow the party responsible to track and analyse the user's behaviour on the websites linked to them. The information gathered by these cookies is used to measure activity on websites, applications or platforms and to create user browsing profiles on those websites, applications and platforms, with the aim of improving the analysis of data used by users.

-          Advertising cookies: These allow, in the most effective way possible, the management of all advertising sections that the editor may have included on a website, application or platform used to provide the requested service in accordance with criteria such as edited content or frequency of the adverts displayed.

-          Behavioural advertising cookies: These allow, in the most effective way possible, the management of all advertising sections that the editor may have included on a website, application or platform used to provide the requested service. These cookies store information about the user's behaviour obtained by analysing browsing habits in order to tailor a specific profile to show relevant adverts.

3. INFORMATION PRINCIPLE:

Pursuant to the provisions laid down in Article 5 of Spanish Organic Law 15/1999 of 13 December on Personal Data Protection (hereinafter referred to as the LOPD), we hereby inform you expressly, accurately and unequivocally that all data obtained by any cookies installed on your computer will be used for the following purposes:………………………………………………………………………………….....……………. ……………………………………………………………………………………………………………….……………………………………………………………………………………………………………….

The recipients of any information obtained by cookies installed on your computer are:

-          The editor responsible for the website and data processing: «Company»

- If relevant, organisations directly related to the editor responsible for the website, which are expressly listed below:.………………………………... ……………………………………………………………………………………………………………..…………………………………………………………………………………………………

4. CONSENT

Consent for installation of cookies is given by ticking the corresponding box in order to accept the "Cookie Policy" as shown on our website.

If users do not explicitly confirm that they consent to the installation of cookies but continue to browse our website, we will assume that they have agreed and we will accordingly inform them about the possibility of blocking or deleting any previously installed cookies by adjusting their browser settings. 

5. OPTIONAL NATURE OF COOKIE INSTALLATION

Whilst the installation of cookies on your computer is optional, not enabling them could considerably limit or prevent the functionality of the website, which would make it impossible to receive any services from our organisation through the website.

6. DISABLING COOKIES

User can modify, block or disable the cookie settings at any time. For further information, please check the settings for the relevant browser:

CHROME https://support.google.com/chrome/answer/95647?hl=en

EXPLORER http://windows.microsoft.com/en-gb/windows-vista/Block-or-allow-cookies

FIREFOX    http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

SAFARI:    http://www.apple.com/uk/privacy/use-of-cookies/

See also the Google AdWords third party cookies policy:

http://www.google.es/intl/en/policies/technologies/cookies/

«Company»will not be held liable for the content and authenticity of cookies policies from third parties.

7. DATA SECURITY

«Company» is committed to complying with its obligation of confidentiality regarding personal data and its duty to protect such information, and will therefore put any necessary technical and organisational measures in place in order to guarantee the protection of any personal data and prevent any modification, loss, handling or unauthorised access, in view of the state of technology, the nature of the data stored and the risks that the data might be exposed to, whether this is caused by human action or natural or physical influences, as detailed in the Title VIII of Royal Decree 1720/2007 of 21 December, which approves the Regulation implementing Organic Law 15/1999 of 13 December on Personal Data Protection.

8. EXERCISE OF RIGHTS

Pursuant to the provisions laid down in the LOPD and Royal Decree 1720/2007 of 21 December, which approves the Regulation implementing the aforementioned Organic Law, users may exercise their rights of access, correction, cancellation and objection, at any time by notifying the company responsible for the file or for processing the data, enclosing a photocopy of their ID.

9. COMPANY RESPONSIBLE FOR THE FILE OR DATA PROCESSING

The company responsible for the file is «Company», at «Address»,«Town»,«Postcode»,«Region».

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Privacy policy ES

I. INFORMATION PURSUANT TO THE PROVISIONS of Spanish Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce

In compliance with the provisions of Article 10 of Spanish Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (hereinafter LSSI-CE), we inform explicitly, precisely and unequivocally, both service recipients as the competent bodies, of the following aspects of the Information Society Services provider:

NAME / CORPORATE NAME

 Producciones Mambo, s.l. (Mambo)

CIF / NIF

 B07776172

ACTIVITY / SOCIAL OBJECT

 HOSTELERIA/COMERCIO

REGISTERED OFFICE

 C/ General de Balanzat, 12, 07820 - San Antonio (Balears (Illes))

PHONE

 971803383

FAX

 

EMAIL ADDRESS

 Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo.

WEB ADDRESS

 

INSCRIPTION DATA IN THE PUBLIC REGISTER

 

I.I INFORMATION PURSUANT TO THE PROVISIONS OF THE ORGANIC LAW ON The PROTECTION OF PERSONAL DATA

1.PRINCIPLE OF INFORMATION

In compliance with the provisions of Article 5 of Spanish ORGANIC LAW 15/1999, of 13 December, on the Protection of Personal Data(hereinafter LOPD), we inform you explicitly, precisely and unequivocally that the data provided by you through the contact form established on our website or any other channel for collecting data, as well as those data generated during your relationship with our organization, will be processed on files Producciones Mambo, s.l. (Mambo) responsibility , duly notified to the General Data Protection Register of the Spanish Data Protection Agency , for the purpose of the compliance and maintenance of the relationship of the recipient of service with our organization and services derivative thereof.

Also, In compliance with the provisions of the LOPD and Spanish Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (hereinafter LSSI -CE), we inform that your data may be used for the purpose of sending commercial communications and complimentary regarding our company via telephone , regular mail , fax, e-mail or equivalent electronic medias.


Likewise, we inform you that your data will be communicated in all those cases where it is necessary for the development , implementation and control of the relationship of the recipient of service with our organization, or in cases where authorized by a rule having the force of law and in particular, under the concurrence of the following assumptions: a) Treatment or communication of the data is aimed at satisfying a legitimate interest of the controller or the transferee covered by this legal rule; b) Treatment or communication of the data is necessary for the controller in order to comply with a duty imposed by that legal rule.

2. PRINCIPLE OF CONSENT

The consent to the processing of your data for the purposes described in the previous paragraph is provided through marking the appropriate box provided for this purpose on our website.

3. OBLIGATORY OR VOLUNTARY NATURE OF THE REQUESTED DATA


The completion of all and each of the fields provided for that purpose on our website forms is obligatory (otherwise, fields that are obligatory will be marked with an asterisk). The refusal to provide data would imply the impossibility of the compliance and maintenance of the relationship of the recipient of service with our organization, since they are necessary for the provision of services derived thereof.

4. PRINCIPLE OF DATA QUALITY

The recipient of service is solely responsible for the accuracy of the data provided, acting Producciones Mambo, s.l. (Mambo) in good faith, only as service provider.

In the event that the recipient of service provides false information or data third parties without their consent, he will be personally liable to personally front Producciones Mambo, s.l. (Mambo), data subjects, Spanish Data Protection Agency and, where appropriate, regional  data protection authorities, from responsibilities arising from that fact.

Producciones Mambo, s.l. (Mambo) does not collect data on persons under fourteen years through its website. In the event that a person under fourteen years provides his data through the form provided for that purpose on our website or any other channel for collecting data, it will proceed to immediate destruction of the data at the same time that the company is aware of such circumstances.

In order to comply with the provisions of Article 4.3 of the LOPD, the recipient of service agrees to notify Producciones Mambo, s.l. (Mambo) the changes that occur in your data, so that they respond truthfully to his current situation throughout times.

5. PRINCIPLE OF DATA SECURITY

Producciones Mambo, s.l. (Mambo) is committed to fulfilling its obligation of secrecy as regards the personal data and its duty to protect them and adopt the technical and organizational measures necessary to ensure the security of the personal data and prevent their alteration, loss, unauthorized processing or access, having regard to the state of the art, the nature of the data stored and the risks to which they are exposed by virtue of human action or the physical or natural environment, developed in Title VIII of the Royal Decree 1720/2007, of 21 December, which approves the Regulation implementing Organic Law 15/1999, of 13 December, on the Protection of Personal Data.

6. EXERCISE OF RIGHTS

In compliance with the LOPD, and Royal Decree 1720/2007, of 21 December, approving the Regulations implementing the same, the recipient of service may exercise, at any time, access rights, rectification, cancellation and opposition with regards to the data controller, enclosing a photocopy of his ID.

7. IDENTITY OF THE CONTROLLER

The identity of the controller is Producciones Mambo, s.l. (Mambo), with address for notifications purposes at C/ General de Balanzat, 12, 07820 - San Antonio (Balears (Illes)).

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