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FAQ

Frequently Asked Questions

This is where you will find most answers. If there should still be any questions left, don't hesitate to contact us.

Wedding planner

  • Why do I need a wedding planner?

    A wedding planner is a great idea to help you especially when planning a wedding from abroad, Your wedding planner will have all the knowledge of the local area and the best suppliers and will help you to find the best locations.

    They will also take away the stress on your wedding day as they will take care of all the organisation, leaving you to relax and enjoy your special day.

  • How far in advance do I need to book my wedding planner?

    Its recommended to book your wedding planner a year in advance if possible to guarantee that they will be available on your date.

  • How many people will be in the team on my wedding day?

    This will depend on the size of your wedding, usually for weddings over 50 guests we will have a minimum of 2 planners

  • What hours will my wedding planner be available on my wedding day?

    Its best to discuss this with your wedding planner when you book them , but usually it wil be for a minimum of 8 hours

  • How is best to communicate with my planner in the run up to the wedding?

    Communication is key! For us we are happy to communicate by email and whatsapp

  • Will we have a rehearsal?

    Yes! We always like to have a rehearsal one or two days before the wedding.

  • What happens if you are sick on our wedding day?

    Your wedding will already be completely organised and we are part of a team so there will always be someone who can step in and coordinate your day if necessary

  • Do you plan more than one wedding on the same day?

    We never have more than one wedding a day assigned to the same planner

Venue and suppliers

  • What kind of budget do I need for a wedding in Ibiza?

    The wedding budget you need will depend greatly on the time of year , style of venue and the number of guests but an average cost for a wedding in Ibiza will start from 20,000€

  • How far in advance should I think about booking my venue?

    As Ibiza works on a 6 month only basis (summer months only) its advisable to book your wedding venue 12-18 months in advance.

  • Am I allowed a ceremony on a beach?

    Beaches are considered public spaces in Spain and so a ceremony directly on the beach is not permitted if it will be a nuisance to the general public.

  • What are the sound regulations in Ibiza?

    Outdoor sound can only be allowed until 00.00h after which it must be moved indoors.

  • Can i have a wedding in a private villa?

    Yes! If the villa owners are in agreement and have the correct licences, we can recommend suitable villas for weddings

  • Can you recommend vendors and suppliers?

    Yes! We have a large list of tried and tested suppliers for just about anything you can imagine.

  • Can we bring our own vendors and suppliers?

    Yes ! you can bring your own suppliers as long as we are informed well in advance so we can communicate with them before your wedding.

  • Are we allowed to have fireworks for our wedding?

    The use of fireworks or anything with a naked flame is forbidden in Ibiza unless a licence is applied for due to the high risk of forest fires.

Legals

  • Can we get legally married in Ibiza?

    To be married officially in Spain there are 2 ways:

    1. You must both be Catholic and this must be organised between your Catholic priest and the Catholic priest here
    2. You are a Spanish resident for at least 3 months in the vicinity in which you would like to be married
  • For a non legal ceremony, what paperwork do we need?

    For a church “ Blessing” you must be already married in your home country and you must bring all that paperwork with you.

    For a non legal blessing you do not need any paperwork at all and can choose to have the official ceremony in your home country before or after the wedding here.

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Cookies policy

Welcome to the COOKIES POLICY of the PRODUCCIONES MAMBO SL, entity's website, provided with CIF B07776172, where we will explain in a clear and simple language all the necessary questions so that you can have control over them based on your personal decisions

  • ¿WHAT ARE COOKIES AND WHAT DO WE USE THEM FOR?

A cookie is a small information file that is stored on your computer, smartphone or tablet every time you visit our website.

In general, a cookie is harmless: it does not contain viruses, Trojans, worms, etc. that may damage your terminal, but it does have some impact on your right to the protection of your personal data, as it collects certain information concerning your person (browsing habits, identity, preferences, etc.).

That is why, based on the provisions of the applicable regulations (LSSI and current personal data protection regulations), the activation of certain types of cookies will require your prior authorization.

Through a step as simple and fast as marking a box in our COOKIES CONFIGURATION section, you can give your authorization for the activation of the cookies you want: take control and enjoy a personalized navigation on our page.

Before that, we will give you some additional information that will help you to make better decisions about it.:

  1. Cookies can be of various types depending on their purpose:
  • Technical cookies are necessary for our website to work, do not need your authorization and are the only ones we have activated by default.
  • The rest of cookies can be used to improve our page, to personalize it based on your preferences, or to be able to show you advertising adjusted to your searches and personal interests. All of them are deactivated by default, and your prior authorization is required for activation, which you can perform through a step as simple and fast as marking a box in our COOKIES CONFIGURATION section

 

  1. Some cookies are ours (we will call them own cookies) and others belong to external companies that provide services for our website (we will call them third-party cookies: an example could be cookies from external providers such as Google). In this sense, it is important that you know that some of these external suppliers may be located outside of Spain.

Globally, not all countries have the same level of data protection, with some countries being safer than others (for example, the European Union is a secure environment for your data). Our policy is to rely on reliable suppliers who, regardless of whether or not they are located in the European Union, have adopted the appropriate guarantees for the protection of your personal information. However, in the section called WHAT KIND OF COOKIES ARE CURRENTLY USED ON OUR WEBSITE?, you can consult the different Privacy and data protection policies of each of the aforementioned external providers, in order to make a conscious decision activation or not of third-party cookies used by our website

  1. Finally, we explain you that, depending on the period of time they remain active, cookies can be of two types:
  • Session cookies: they expire automatically when you finish the session on your computer, smartphone or tablet. They are usually used to keep the necessary information while providing a service only once..
  • Persistent cookies: they remain stored on your computer, smartphone or tablet for a certain period, which can vary from a few minutes to several years.
  • WHAT KIND OF COOKIES CAN WE USE ON OUR WEBSITE?
  • Technical Cookies:

Technical cookies are strictly necessary for our website to work and for you to navigate through it. These types of cookies are those that, for example, allow us to identify you, give you access to certain restricted parts of the page if necessary, or remember different options or services already selected by you, such as your privacy preferences. Therefore, they are activated by default, your authorization is not necessary.

Through the configuration of your browser, you can block or alert the presence of this type of cookies, although such blocking will affect the proper functioning of the different functionalities of our website.

  • Analysis Cookies:

The analysis cookies allow us to study the navigation of the users of our website in general (for example, which sections of the page are the most visited, which services are used most and if they work correctly, etc.).

From this statistical information about navigation on our website, we can improve both the operation of the page itself and the different services it offers. Therefore, these cookies do not have an advertising purpose, but only serve to make our website work better, adapting to our users in general. By activating them you will contribute to this continuous improvement.

You can activate or deactivate these cookies by checking the corresponding box, being disabled by default.

  • Functionality and Personalization Cookies:

Functionality cookies allow us to remember your preferences, to personalize certain features and general options of our website, every time you access it (for example, the language in which the information is presented to you, the sections marked as favorites, your browser type, etc.).

Therefore, these types of cookies do not have an advertising purpose, but by activating them you will improve the functionality of the website (for example, adapting to your type of browser) and the customization of it based on your preferences (for example, by presenting the information in the language that you have chosen in previous occasions), which will contribute to the ease, usability and comfort of our webpage during your navigation.

You can activate or deactivate these cookies by checking the corresponding box, being disabled by default.

  • Advertising Cookies:

Advertising cookies allow us to manage the advertising spaces included in our website based on criteria such as the content shown or the frequency in which the ads are displayed.

For example, if you have been shown the same ad several times on our website, and you have not shown a personal interest by clicking on it, it will not appear again. In summary, by activating this type of cookies, the advertising shown on our website will be more useful and diverse, and less repetitive.

You can activate or deactivate these cookies by checking the corresponding box, being disabled by default.

  • Behavioral Advertising Cookies:

Behavioral advertising cookies allow us to obtain information based on the observation of your browsing habits and behaviors on the web, in order to show you advertising content that best suits your personal interests.

To understand it in a very simple way, we will give you a fictitious example: if your last searches on the web were related to suspense literature, we would show you advertising about suspense books.

Therefore, by activating this type of cookies, the advertising that we show you on our website will not be generic, but will be oriented to your searches and interests, therefore adjusting exclusively to you.

You can activate or deactivate these cookies by checking the corresponding box, being disabled by default.

  • WHAT KIND OF COOKIES ARE CURRENTLY USED ON OUR WEBSITE?

Next, we will proceed to inform you about all types of cookies that are currently used on our website and the purpose of each of them:

Type of cookie

Purpose

Responsible entity and link to its privacy and data protection policy

Timeframe (session / persistent)

Name: _gid

Contiene un identificador único utilizado por Google Analytics para determinar que dos visitas distintas pertenecen al mismo usuario en todas las sesiones de navegación.

Google

 

Name: _ga_*

Contiene un identificador único utilizado por Google Analytics 4 para determinar que dos visitas distintas pertenecen al mismo usuario en todas las sesiones de navegación.

Google

 

Name:_ga

 

Contiene un identificador único utilizado por Google Analytics para determinar que dos visitas distintas pertenecen al mismo usuario en todas las sesiones de navegación.

Google

 

elfsight_viewed_recently


Las cookies de preferencias se utilizan para recordar información que personaliza la apariencia o el comportamiento de un sitio web para cada usuario. Esto puede incluir almacenar el idioma, la región, la moneda o el tema de color preferidos del usuario.

Google

 
       
       
       
       
       
       
  • WHAT CAN YOU DO WITH THE COOKIES?

When you access our website for the first time, you will be shown a window in which we inform you that cookies can be of various types:

  • Technical cookies are necessary for our website to work, do not need your authorization and are the only ones we have activated by default. Therefore, they are the only cookies that will be active if you only press the ACCEPT
  • The rest of cookies serve to improve our page, to personalize it based on your preferences, or to be able to show you advertising adjusted to your searches and personal interests. All of them are deactivated by default, but you can activate them in our COOKIES CONFIGURATION section: take control and enjoy a personalized navigation on our webpage, with a step as simple and fast as checking the boxes you want.

We would also like to inform you that, once you have activated any type of cookies, you have the possibility to deactivate them at any time, with the simple step of unchecking the corresponding box in the COOKIES CONFIGURATION section of our website. It will always be as easy for you to activate our own cookies as to deactivate them.

Also remind you that, through the configuration of your browser, you can block or alert the presence of cookies, although such blocking may affect the proper functioning of the different functionalities of our website in the case of the necessary technical cookies.

Finally, indicate to you that, if you activate third-party cookies (external companies that provide services for our website) and subsequently wish to deactivate them, you can do so in two ways: using the cookies deactivation tools of your browser or through your own means enabled by said external providers.

To make it much easier, here are a series of links to the cookie deactivation guidelines of commonly used browsers:

Also, we indicate to you the links to the own systems enabled by each of the aforementioned external providers for the deactivation of their cookies:

  • https://grupomambo.com/es/politica-cookies

Thank you very much for your cooperation

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Privacy policy

Information in compliance with personal data protection legislation

 

In Spain and the rest of Europe, there are data protection regulations in place designed to protect your personal data that, as a company, we need to be compliant with.

That is why it’s important for us that you clearly understand what we do with the data we request.

We will be transparent and ensure you have control over your data, using plain language and clear options that will allow you to decide what we are allowed to do with your personal data.

If anything is unclear after reading this information, please do not hesitate to contact us.

Thank you for your cooperation.

 

  • Who are we?

Company name: PRODUCCIONES MAMBO  S.L.

Our tax identification code/tax ID: B07776172

Our primary activity: FOOD AND BEVERAGE

Our address: C/ GENERAL BALANZAT 12, CP 07820, San Antonio (Balears (Illes))

Our telephone number: 971803383

Our email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Our website:

We are available should you need us. Please do not hesitate to contact us.

 

  • Why do we use your data?

Generally, your personal data will be used to maintain a relationship with us in order to deliver our services to you.

Your data may also be used for other purposes, such as sending you marketing communications or promoting our services. 

 

  • Why do we need to use your data?

Your personal data is required for us to maintain a relationship with us in order to deliver our services to you. We will provide a series of tick-boxes that will allow you to make a clear and simple decision on how you want us to use your data. 

 

  • With whom will we share the data you provide us?

Generally, only our staff members who have been fully authorised may access the data that you have provided.

Equally, we may pass your personal data on to other entities where this is required in order to provide our services to you. For instance, we will need to share your data with our bank if you pay for our services by credit card or bank transfer.

We will also need to pass your data on to public or private entities when we are obliged to do so by law. For example, Spanish tax law requires us to provide the tax authorities with information on financial transactions that exceed a certain amount.

Nevertheless, if we otherwise need to disclose your personal data to other entities, we will ask your permission beforehand, providing you with clear options that will allow you to make a decision.

 

  • How do we protect your data?

We protect your data using effective security measures in proportion to the risks involved in using your data.

We have adopted a Data Protection Policy, and we carry out checks and annual audits to verify that your personal data is secure at all times.

 

  • Will we transmit your data to other countries?

Many countries across the world offer secure protection for your data, while others not so much. The European Union, for example, is a secure environment for your data. Our policy is not to send your personal data to any country that does not offer secure protection for your data.

In the event that we need to send your data to a country that is not as secure as Spain, in order to deliver our services to you, we will always ask your permission beforehand and apply effective security measures to reduce the risk of sending your personal data to another country.

 

  • How long do we retain your data for?

We will store your data for the duration of our customer relationship, in compliance with the legislation. Once the statutory retention period has lapsed, we will then destroy your data in a secure and environmentally-friendly manner.

 

  • What are your rights when it comes to data protection?

You may contact us at any time to find out what personal data we hold about you, to have it rectified where it is incorrect and to have it erased once our customer relationship comes to an end, provided that it is lawful to do so.

You are also entitled to have your data transferred to other entities in certain situations, under your right to data portability.

If you wish to exercise any of these rights, please send us a written request, accompanied by a copy of your ID, so that we can confirm your identity.

We have specific forms that you can use to exercise these rights, which we would be happy to help you fill in.

For more information about your data protection rights, please visit the Spanish Data Protection Agency website at www.agpd.es.

 

  • Can you withdraw your consent if you change your mind later?

Yes, you can withdraw your consent at any time if you change your mind about how your data may be used.

For example, if you were previously interested in receiving marketing communications about our products or services, but you no longer wish to receive these, you can let us know by using the consent withdrawal form available from us.

 

  • How can you submit a complaint if you feel your rights have not been honoured?

If you are not satisfied with how we have handled your request, you may submit a complaint to the Spanish Data Protection Agency, the Agencia Española de Protección de Datos. The agency can be contacted as follows:

  • Website: www.agpd.es
  • Address:

Agencia Española de Protección de Datos
C/ Jorge Juan, 6
28001 Madrid
Spain

  • Telephone:

 +34 901 100 099

 +34 91 266 35 17

You can submit a complaint to the Spanish Data Protection Agency free of charge and you do not need the assistance of a solicitor or lawyer.

 

  • Do we build profiles about you?

Our policy is not to build any profiles about the users of our services.

However, there may be situations when we need to develop information profiles about you in order to provide a service, commercial or otherwise. An example would be where we use your purchase or service history to offer products or services tailored to your tastes or needs.

In such cases, we will apply effective security measures to protect your data at all times against unauthorised persons intending to use it for their own benefit.

 

  • Do you use your data for other purposes?

Our policy is not to use your data for any purposes other than those that we have explained. However, if we need to use your data for another purpose, we will always ask your permission beforehand, providing you with clear options that will allow you to make a decision.

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